Introduction

Lifeform, LLC. manages your personal data in connection with your purchase of our products and the provision of our services at lifeform.space and other Lifeform-related applications accessible by us.

Your privacy is important to us, and we want to ensure that you feel safe and informed when using our services. This privacy policy is intended to provide you with the necessary information on how we collect and process your personal data when you visit or use our services.

Please read this policy carefully all the way to the end.

We understand if you do not wish to share your personal data with us. Unfortunately, without certain data, you may be unable to use our services and purchase our products online. We recommend checking your web browser's privacy settings as an alternative to help you feel more secure.

Also, be aware that our websites may contain links to third-party sites. We cannot be responsible for anyone but ourselves, and these sites will not be subject to this policy. We do not endorse or take responsibility for the privacy practices or content of those sites.

What is personal data?

Personal data includes all information that can directly or indirectly identify an individual. This includes obvious details like your name, address, and social security number, as well as other information such as a photo of you or your IP address. Data such as order history also falls under this category.

Who is responsible for my personal data?

We are! By "we," we mean Lifeform, LLC., headquartered at 220 Molino Hills Rd, Molino, FL 32577

Any age limit I need to know about?

You need to be at least 16 years old (or have your guardian's approval) for us to process your personal data.

What are you doing with my data?

We use your data for the following purposes:

• Processing purchases and services
  This includes processing orders, payments, and fraud detection, sending text message notifications for delivery status, contacting you in case of issues with delivery, and providing warranty and customer support.
  Legal basis: Contractual necessity.

• Providing a user account
  To enable the use of our products that connect to WiFi or other services.
  Legal basis: Legitimate interest (to provide you with better, error-free services and products and to help with troubleshooting).

• Analyzing website and service usage
  To understand how visitors use our website, products, and services, and to improve them. This includes error tracking across all systems.
  Legal basis: Legitimate interest.

• Sending newsletters, advertisements, campaigns, and other direct marketing
  We send newsletters and targeted offers about new or existing products or services through email, social media, or third-party websites (e.g., Facebook and Google). We use information obtained when you signed up for our newsletter, created an account, or made a purchase with us.
  Legal basis: Consent (for emails) and legitimate interest (for targeted advertising).
  We will ask for your consent before sending you newsletters and before marketing via social media.

What data do you collect, when, and why?

We collect your personal data in various ways, including:

• When you make a purchase
  We collect your name, email, postal address, telephone number, payment details, IP address, and other purchase-related information.

• When you set up a user account
  If you register for an account, we collect contact details, identity data, and usage information from the app and software.

• When you use our products
  We collect information such as IP addresses, network quality, and software debug data.

• When you visit our website
  We collect information about your IP address, browsing behavior, and debug information.

• When you sign up for newsletters
  We collect the contact information you provide.

How long will you keep my data?

We keep your data for as long as necessary to provide our services or as required by law. Afterward, your data will be deleted or anonymized. We cannot remove data when there is a legal requirement, such as compliance with tax laws or an ongoing contractual relationship.

Will you share my data with others?

Yes, but only with trusted partners and only when necessary to fulfill our obligations to you.

We may share your personal data with:

• External service providers: Payment gateways, couriers, helpdesk systems, etc. These service providers will be bound by security and confidentiality requirements.

• Companies within our corporate group: For developing and testing new services.

• Compliance purposes: To comply with legal requirements, court rulings, or legal processes.

• Advertising partners: For social media advertising and Google Ads.

Will you keep my data safe?

Absolutely. Security is a top priority, and we take all appropriate measures to protect your personal data against accidental loss, deletion, misuse, unauthorized access, and damage. However, please note that no data transmission over the internet can be guaranteed 100% secure.

Where is data stored?

Your personal data is stored and maintained by us within the United States. When we work with suppliers who may process your data outside the US, we take appropriate steps to protect your data and ensure a secure transfer.

What are my rights?

• Right to be informed: You have the right to receive information on how we use your data.

• Right of access: You have the right to access your personal data.

• Right to rectification: You can ask us to correct inaccurate or incomplete personal data.

• Right to erasure: You can request the deletion of your personal data when there is no compelling reason for continued processing.

• Right to restrict processing: You can ask us to restrict the processing of your data under certain circumstances.

• Right to object to processing: You can object to certain types of processing, including direct marketing.

• Right to data portability: You have the right to obtain your personal data in a portable format.

If you wish to exercise any of these rights, please contact us at gdpr@lifeform.space. We have 30 days to respond to your request.

What if we don’t agree on something? Can I complain to someone?

If you believe we have acted improperly in handling your personal data, you have the right to file a complaint with the Federal Trade Commission (FTC) or your state's attorney general.

Cookies

A cookie is a small text file stored on your device to help our website work more effectively. Cookies allow our website to recognize your device and remember information about your visit. We use cookies for analytics, user experience improvements, and service operation.

We use Google Analytics to help us measure traffic and user statistics to understand how our website is accessed and used. You can prevent your data from being used by Google Analytics through their opt-out: https://tools.google.com/dlpage/gaoptout. More information about how Google processes data can be found at www.google.com/policies/privacy/partners/.

You can manage your cookie preferences by adjusting your browser settings, though some website functions may be affected.

Changes to this policy

We may update this policy occasionally. Changes will be effective upon publication of the updated policy on our websites.

Questions?

Please contact us at privacy@lifeform.space if you have any questions, and we will do our best to assist you.